Blocking or suspending a promoter in FirstPromoter allows you to manage their activity within your affiliate or referral program. This guide provides step-by-step instructions on how to block or suspend a promoter.
This is for FirstPromoter v2, if you are still using v1, please check this article
Blocking or Suspending a Promoter?
Blocking a Promoter
When you block a promoter, all tracking associated with their account is completely stopped. This includes tracking new clicks, signups, customers, and recurring commissions from existing customers.
Suspending a Promoter
Suspending a promoter stops the tracking of clicks and new referrals. However, sales for existing referrals will continue to be tracked.
Blocking a promoter
Navigate to "Promoters" in your FirstPromoter dashboard;
Search and access the desired promoter;
In the Promoter overview, click on the three small dots next to the promoter's name;
Choose "Campaign Actions" and then "Block on Campaign";
Select the campaign you want the promoter to be blocked from;
Confirm by selecting "Yes, Block the promoter".
You can also block promoters in bulk by going to "Promoters" - selecting promoters - "Campaign Actions" - "Block on Campaign"
Suspending a promoter
Go to "Promoters" in your FirstPromoter dashboard;
Find and select the desired promoter;
Click on the three small dots next to the promoter's name in the Promoter overview;
Select "Campaign Actions" and then "Remove From Campaign";
Choose the campaign from which you want to remove the promoter;
Confirm by clicking "Remove".
You can also suspend promoters in bulk by going to "Promoters" - selecting promoters - "Campaign Actions" - "Remove From Campaign"
By following these steps, you can effectively manage the activity of promoters in your FirstPromoter account, ensuring optimal performance and tracking within your affiliate or referral program.